Privacy Policy

1. General Privacy Policy

Data protection and data security is very important to us as Yeap Ltd. (hereinafter “company”). The protection of privacy is a matter of concern to us. Therefore, the protection of personal data during all business business processes has a high priority. We respect the personality and privacy and ensure their and ensure that personal data is processed in accordance with the law. With this privacy policy, we inform you about which data we process from users of our website or our services, what we use it for, and how we use it.

services, what we need this data for, how to object to this data collection and what other rights and which further rights can be asserted.


If you have any questions or suggestions regarding data protection, you can contact our data protection officer.

Either by mail to the following addresses or electronically by e-mail to:

Yeap Ltd.
Data protection officer
Dorfbachstr. 36
3098 Koeniz

or by email to:

2. Collection of Personal Data

In the context of this privacy policy, personal data refers to all data relating to an identifiable user of our website or services.

identifiable user of our website or our services. This includes both persons

who use our website for information purposes, as well as persons who use other services, regardless of whether they register with us.

regardless of whether they register with us.

As company, we collect in particular those personal data that are required for the conclusion and performance of service contracts with our customers. In addition, we collect the personal data that users disclose when registering for one of our services or during other contacts with us.

 This includes in particular the following categories of personal data:

  • User data that is disclosed when registering for one of our services (e.g. personal data and service-specific settings).
  • Responses to e-mail, letter or telephone.
  • Non-personal data that is collected as a result of technical processes during the use of our website or our services, as well as IP addresses.

In detail, this can be the following data:


  • Personal data: surname, first name, birthday and age, gender, address, billing address, Telephone number(s), e-mail address(es).
  • Online customer account information (including opening date, user names, profile pictures).
  • User activity data
  • Contract data (including contract date, contract type, contract content; contract partner; contract term; contract value; claims asserted under contract).



  • Customer service information
  • Session data with reference to visits to the websites, apps for mobile devices or offers on Internet platforms, multimedia portals or social networks (including duration and frequency of the visits, language and country preferences, browser and computer operating system information, Internet protocol addresses, search terms, and search results.
  • Communications via telephone, email, voice messages, text messages (SMS), picture messages (MMS), Video messaging or instant messaging.

3. Processing Purposes

As company, we process the collected personal data exclusively for the fulfillment of our contractual obligations and for the provision of our services. All data processing is carried out only for specific purposes. These may result, for example, from technical necessity, contractual

contractual requirements, legal regulations, overriding interest, or express consent.


We collect, store and process personal data to the extent necessary, for example, for the management of the customer relationship, the provision of our services, and the processing of personal data, customer relationship, the provision of our services and products, the processing of orders and contracts, sales and invoicing, answering questions and requests, providing information on our products and services, supporting

products and services, providing technical support, and evaluating and enhancing services and products.

Visiting our website or our services

For technical reasons, we collect and store certain data when you visit our website or our services (the date, the duration of the visit, the web pages used, the browser used and its version, the operating system used, etc.).

browser used and its version, the operating system used and its version, Internet protocol addresses as well as the website from which you visit us). For our website and our services, we use technologies that allow an analysis of the user behavior. 

This enables us to continuously improve our offers and make them as user-friendly as possible. In particular, the evaluations carried out allow us to see how many users visit our website and our services and how they use them. The analyses are anonymized and do not allow any personal reference. In order to provide excellent service on our website and our services, we use the following third-party services:

Google Analytics

Web Analytics

Google Inc.

1600 Amphitheatre Parkway Mountain View

CA 94043 – USA

Google Privacy Policy

Contract & Document Storage

For contractual reasons, we need personal data (e.g. your contact details) in order to perform our services and to be able to carry out the contractual relationships concluded with you.


Document Storage

Tresorit AG
Minervastrasse 3
8032 Zurich

Tresorit Privacy Policy

Google Suite 

Text and

Table documents

Google Inc.

1600 Amphitheatre Parkway Mountain View

CA 94043 – USA

Google Privacy Policy


In order to maintain our relationship with our customers and our network, we send out information about our services, our offerings and our company. For these communications, we require an email, phone number and mailing address. The delivery of this information of this information can be waived at any time by notifying us.

Google Suite

email, calendar, contact management

Google Inc.

1600 Amphitheatre Parkway Mountain View

CA 94043 – USA

Google Privacy Policy



The Rocket Science Group, LLC
675 Ponce de Leon Ave NE
Suite 5000
Atlanta, GA 30308 USA

Mailchimp Privacy Policy


Customer Relationship Management

Pipedrive OÜ

Mustamäe tee 3a

10615 Tallinn

Pipedrive Privacy Policy

Legal Basis of Processing

Insofar as we obtain consent from you for processing operations of personal data, this serves pursuant to Article 6 (1) a) DSGVO as the legal basis. When processing personal data that is necessary for the performance of a contract with you, the contract is the legal basis according to Article 6(1) lit. b) DSGVO. Article 6 (1) lit. b) DSGVO applies

also to processing operations that are necessary for the performance of pre-contractual measures, such as in cases of inquiries about our products or services.

If our company is subject to a legal obligation by which the processing of

personal data becomes necessary, such as for the fulfillment of tax obligations, the processing is based on Art. 6 para. 1 lit. c) DSGVO.

In the case of legitimate interests on our part as the controller or on the part of a third party, the processing is based on Art. 6 para. 1 lit f) DSGVO.

4. Cookies

We use cookies to provide users with the most efficient and user-friendly design possible of our website and our services to the users. Cookies are short text files that are stored on the user’s device and are used to analyze the use of the service and the recognition of the browser of a user. 

For this purpose, we automatically store, among other things, the IP addresses of users and information about the Internet browser used. Most browsers are set to accept cookies. 

As a user you are able to generally prevent this in the browser settings or to select the setting in such a way that each that each storage of a cookie must be accepted. In addition, each stored cookie can be can be deleted individually. We would like to point out that the deactivation or deletion of a cookie  can lead to the fact that individual parts of our website and our services no longer function correctly or don’t function at all

5. Passing on of Personal Data and Outsourcing

We do not pass on personal data to third parties without obtaining the consent of the user concerned. Legal obligations to provide information to authorities remain reserved. We may transfer the processing of personal data to external contractors . We ensure compliance with data protection and data security. The contractors are obligated to process the data only as we would be allowed to do it ourselves. It is ensured that no use of the data use of the data by the contracted companies beyond the scope of the specific contract and that they neither use the data for themselves nor pass it on to a third party.

To this end, we obtain the audit and control rights for this purpose. If necessary, data processing is transferred to contractors abroad. We make sure that the data is processed primarily in EU countries. If the data is processed outside the EU and Switzerland, we ensure that we ensure compliance with data protection and data security through additional guarantees, in particular through contractual obligations on the part of the contractors.

6. Data Security

We use appropriate technical and organizational measures to protect the data in particular against loss, destruction, falsification or unauthorized access. Data is transmitted in encrypted form. To protect the security of personal data during transmission, we use Transport Layer Security (TLS). 

This protocol encrypts the information transmitted by the user. For the security of the information transmitted on the Internet, we as a company do not have any liability, as far as this is legally permissible.

7. Obligation to Storage / Deletion of Data

We retain users’ personal data for as long as is necessary or appropriate to comply with the applicable laws or appropriate, or as long as it is necessary for the purposes for which it was collected. 

We delete personal data as soon as it is no longer needed and, in any case, after the expiry of the maximum retention period prescribed maximum retention period.

8. Right to Information, Right to Rectification, Right to Erasure, Right to Restriction of Processing, Right to Data Portability, Right of Objection and Right of Appeal

According to the Swiss Data Protection Act (DSG) as well as the EU General Data Protection Regulation (DSGVO) you have

as a user have the following rights:

Right to information:

You can request information at any time about what personal data is stored about you, for what processing purposes these are used and what storage period is planned for this.

Right to rectification:

You have the right to correct your personal data if they are incorrect or no longer correspond to the current

current status.

Right to erasure (“right to be forgotten”):

You have the right to request the deletion of your personal data. This is subject to legal or contractual contractual storage obligations of the company.

Right to restriction of processing:

Under certain conditions, you may request the restriction of processing (blocking) of your personal data if deletion is not possible or if the obligation to delete is disputed.

Right to data portability:

You have the right to the portability of data that you have provided to us on the basis of consent or a contract (data transfer). This means that you can have the data that you have provided to us in a common machine-readable format such as CSV and, if necessary, transfer it to others.

Right to object:

If you have given us consent for data processing, you can revoke this consent at any time with effect for the revoke it in the future. The revocation of consent does not affect the lawfulness of the processing that was carried out on the basis of the consent until the revocation.

Right of complaint:

You have the right to lodge a complaint with a supervisory authority. The relevant  supervisory authority is:

Federal Data Protection and Information Commissioner.

Feldeggweg 1

3003 Bern


Telephone: +41 (0)58 462 43 95


To exercise your rights, please either send a letter to the following address:

Yeap Ltd. 

Data Protection Officer

Dorfbachstr. 36

3098 Köniz


or an email to:

9. Changes

The company reserves the right to change this privacy policy at any time and to inform the customers about the changes in an appropriate way. The current version is available at the company’s website